1.Chocolaty has its origin from Haryana and is registered with government of Haryana.
2.Any pictures, product details are solely for the use of chocolaty.in. Using it for your own purpose is a punishable offence and you would be liable for legal proceedings in IPC.
3.Chocolaty.in is not bound for every order placed by you. We can deny few of the orders as per our own discretion.
4.We promise to deliver all your request on time but in some unforeseeable circumstances like unfounded recipient, extreme weather conditions we don’t held liable to ourselves for the delivery.
5.Any grievances or complaints regarding the delivered product must be reported within 24 hrs of delivery.
6.Find the details regarding refund policies on our refund policy page of the website.
7.Read all the terms and conditions of the delivery before placing the order for your information and awareness.
8.In case, delay in order persist, from you or recipients behalf such as recipient phone is wrong or unreachable at the time of delivery and no one available at the shipping address then the delivery won’t be considered late. You cannot even avail refunds, cancellations of your order.
9.It may happen that the delivery of certain branded product is not because of various reasons like discontinued marker operation by the manufactures or non-availability of the product in the market. In that case we intimate you the information through your registered e mail id with us. It is expected after 24 hrs of the mail delivery that your non response to the mail is the acceptance to our grievances.
10.For the same day delivery, the order must be placed by 5:00 pm. Orders made after the stipulated time would be transferred to next day.
11.Clear your doubts/ query about our disclaimer at…………
12.We amend the disclaimer regularly as per our need, hence any changes regarding it would be intimated to through the email or an announcement on the website.
13.If you have any query/comments/reviews for our disclaimer then email us at……..
14.The delivery can be delayed due to unfounded recipient, extreme weather conditions, floods/ Heavy Rains/ National Band and Strike for which we do not held ourselves responsible. The improper functioning in the delivery mechanism reminder would be there on our website and you can confirm through our customer support number too.
Sometimes due to non-availability of the desired the product which is depicted on the website, we substitute the flowers of equal and same worth. We do not compromise with the style, theme and the arrangements of the bouquet. We affirm you the availability of exact number/ quantity of flowers as mentioned in the product description although.
Due to rush in the season of Valentine we do not guarantee the on time delivery. But the delivery would reach you on time that assureity we give you. If not on the Valentine’s Day we try to deliver you the very next day.